ProCARE was established in 2011 in Hong Kong and ProCARE Foshan was established in April of 2014. Our company was founded to act as a purchasing agent and buyer office for the beginning, with the valuable support of the suppliers and clients. We expanded our business to international import and export, and serve as an export agent for suppliers,and nowe we also invest factories and OEM our own ProCARE logo product for export business.
We are very pround that we have very experienced workteam and professional employees,quality supply database(invested factories and long-term-relationship factories). Our aim is to offer you One-stop solution.
Experienced team all our employees have at least 2 years experience for its area.
invested-factories and long-term-relationship suppliers Flexible workflow Knowledgeable about the client cooperation, supplier organization, risk control and good information data of a quality manufacturer making business simple is our business principle. Just place an order and pay then we will take care of the rest excellently.Inquire today to begin sourcing.
OEM/ODM service also welcomed !
Packaging & Shipping
Q1. What kind of payment terms are accepted?
C: Money Gram
D: L/C(Letter of credit)
Q2. When can the goods be delivered after order is placed?
A: 7-25 days, exact delivery time will be specified in proforma invoice once order is confirmed.
Q3. How long it takes before customers can receive the goods?
A: Besides production time mentioned above, usually it takes maximum
30-35 days for shipment to any destination port around the world.
Q4. Are items shown on website ready to deliver after order is
A: Most of the items are needed to be made once order is
confirmed.Only few items has stock.
Q5. How is your Quality Control
A: -Before the order to be confirmed, we would check the material and color of leather/fabric by sample which should be strictly the same as mass production.
-We will be tracing the different phase of production from the beginning.
-Every product quality checked before packing.
-Before delivery,we will show u some photos for ur reference .We will try our best to help clients when problem occurred.
Q6. How is your After Sales Service?
A: -Shipment and sample quality tracking includes lifetime
-Any small problem happening in our furniture will be solved at the most prompt time.
-We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours.
Q7. How can I get quotation and make order?
A: Just simply inform our staff item numbers(or link) of the items
you are interested in and we will prepare detail quotation for you. Proforma invoice will be issued once order is confirmed and production will be started once advance payment is finalized.
Q8..How do I make a complaint?
If you have any complaint on quality or delivery , please feel free to contact our after sales customer service team on+86-757-82702692/ +8613929943986